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Support FAQ

Quick answers

Start with the Help Centre — most setup and reporting questions are answered there. If you're stuck, email support@leadsight.io and we'll pick it up within one business day.
Yes. Share your website login and we'll install the tracking script and connect your Xero account for you, across one site or many. Book an onboarding session and we'll handle it.
Our team responds Monday to Friday. Every enquiry gets a reply within one business day, and priority support is included on Enterprise plans.
Confirm the script is live on every page with a lead form, and that your Xero connection is still authorised. If both are healthy and figures still look off, send us the site and date range and we'll investigate.

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